About Us

Ricoh Teknoforce is your cost-effective single source for complete national or local IT services and support. With a state-of-the-art, around-the-clock Managed Services Operations Center (MSOC) and a team over 1,500 network engineers nationwide, we are capable of delivering expert technical assistance for any size organization in any industry.  Our strong array of third party alliances with national resources augment our in-house expertise, providing you with the technical skills and experience you need, when and where you need it.

Whether you are building a network from scratch, looking for network support, or seeking to improve IT performance, Ricoh Teknoforce will provide the personnel and the power. Ultimately, we provide you with peace of mind, enabling you to offload time-consuming IT tasks, ensure high network up-time and security, and take a more proactive approach to upgrades, maintenance, and issue resolution.

About Ricoh
Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Americas Holdings, Inc., which is a wholly-owned subsidiary of Ricoh Company, Ltd., the 74-year-old leading supplier of office automation equipment and electronics, with fiscal year 2009 sales in excess of $21 billion.

Ricoh Americas Corporation is a leading provider of document services technology. Ricoh’s fully- integrated hardware and software products help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents.
Ricoh Americas Corporation directly or through its network of authorized dealers markets and distributes products in North, Central and South America.

In every market we serve, we strive to provide the most outstanding products, services, and overall customer satisfaction. At Ricoh, our Vision, Mission and Values principles guide all of our activities:

VISION

• To be recognized for delivering exceptional customer experiences

MISSION

• We deliver outstanding customer value through innovative document solutions, efficient processes and exceptional customer service, thereby strengthening Ricoh’s leadership position in the market.

VALUES

• We are dedicated to the success of our customers, our employees, the company and our communities.
• We will act with integrity and reflect these values:
  -    Customer First
  -    Respect All People
  -    Respond Quickly
  -    Take Ownership
  -    Improve Quality