Our Quest: To catch and solve network problems before you hear about them.

Teknoforce Proactive Services

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Peak Network Performance … All the Time

Network inefficiencies

Frustrated employees

Costly, unpredictable break-fix expenses

These challenges can choke a business that relies on networks and data to operate, compete and grow.

Teknoforce Proactive Services allows you to leave your IT management to our worldwide team of over 1500 certified experts – so you can concentrate on your business.

Gain business advantages today with Ricoh Teknoforce Proactive Services:

  • Increase Employee Efficiency
  • Increase Network Performance
  • Reduce Downtime
  • Predict IT Costs
  • Extend Equipment Life

Efficient Network Management

Through automated remote monitoring and remediation, non-intrusive tools detect and resolve issues ahead of time, without interruption to your workflow.

Network Health Score
Download
Workstations and Servers work at peak performance virtually all the time.

mailto:teknoforce@ricoh-usa.comor call us at 1-800-551-3087 to request your free Network Health Check

Our three service plans include:

  • 24×7 Remote Monitoring
  • Remote Remediation
  • Ticket Management
  • Anti-virus / Anti-spyware
  • Workstation/Server Optimization
  • Web-based Reporting
  • Workstation / Server Patching and Updates

All for a single, predictable and fixed monthly price 
based upon the number of servers and workstations.

Other services are also available including:

Security consulting
Network security is vital to productivity and profitability. Ricoh’s security engineers can provided expert consulting in a number of vital areas, including:

  • Backup/Disaster recovery
  • Business continuity planning
  • Penetration testing
  • Forensics

Backup/Disaster recovery
Ricoh Teknoforce Backup and Disaster Recovery Services provides real-time automated disk remote backup and restore for Windows servers and workstations.  With fully-automated real-time backup, fully-automated off-site replication, fast and easy recovery and efficient backup cycles, Ricoh’s certified administrators can monitor and manage the entire backup process from a single Web-based interface console,  You and your business will have peace of mind that all the systems on the network are reliably backed up – NO systems or data will go unprotected.

Network analysis and design
Taking stock of your current IT infrastructure helps identify points of vulnerability, pinpoint areas for improvement, and prioritize upgrades. With a network needs analysis from Ricoh, you can count on a detailed, objective, and cost-effective evaluation of your IT assets, as well as recommendations for next steps.

Ricoh has the experience and expertise to help small and mid-sized business manage their networks.  To learn more, download our brochure or contact us at 1-800-551-3087.

Gain the peace of mind that comes from IT professionals proactively managing your network.